Question 1

What is the Universal Joint Loyalty Program?

Accepted Answer

The Universal Joint Loyalty Program is our way of saying thanks to our regulars, our neighbors, and anyone who just really loves good food and good vibes. And the best part? It’s completely free to join.

Once you’re signed up, you’ll start earning 1 Joint Point for every $1 you spend — whether you order online or dine in at any UJ location. Rack up 100 points and you’ll unlock a $10 reward to use on your next visit.

But it doesn’t stop there. Members also get access to exclusive perks, surprise gifts, and seasonal specials that are only sent out via email or SMS. From free menu items to limited-time offers, being in the club definitely has its benefits.

Plus, we celebrate your birthday the right way — with a free birthday burger added to your account at the start of your birthday month (just make sure your birthday is saved in your profile).
You can earn and redeem rewards at any Universal Joint location, and yes — your points and rewards never expire. Ever.

Question 2

How do I sign up?

Accepted Answer

You can sign up in person through our Loyalty Portal o(https://universaljoint.comosense.net/)r at any UJ location or online. It’s free, fast, and full of perks.

Question 3

How do I earn rewards?

Accepted Answer

Every $1 you spend earns 1 Joint Point. Rack up 100 Joint Points and you’ll score a $10 reward. Simple as that.

Question 4

Where can I use my rewards?

Accepted Answer

Your rewards work at all Universal Joint locations, whether you’re ordering online or dining in.

Question 5

How do I get my birthday reward?

Accepted Answer

Just make sure your birthday is entered in your profile! We’ll send you a sweet surprise the month of your birthday.

Question 6

Do my points or rewards ever expire?

Accepted Answer

Points and rewards never expire — they’re yours to keep. However, special gifts like birthday burgers or exclusive member offers do have expiration dates, so don’t wait too long to enjoy them.

Question 7

Do you offer exclusive deals for members?

Accepted Answer

Absolutely. Members get access to exclusive offers and limited-time gifts. Just make sure you're signed up for marketing emails or SMS to stay in the loop.

Question 8

Can I use my rewards when I order online?

Accepted Answer

Yes! Just log in to your account before placing your order online or give your phone number in-store to earn and redeem.

Question 9

I forgot to use my rewards on a visit. Can I still get my points?

Accepted Answer

Yep — just keep your receipt and contact our loyalty team at loyalty@ujointbar.com ()within a few days of your visit.

Question 10

I signed up but don’t see my points. What should I do?

Accepted Answer

Reach out to us at loyalty@ujointbar.com ()with your name, phone number, and receipt, and we’ll get it sorted.

Question 11

Who can I contact with questions about my account?

Accepted Answer

Our loyalty team is happy to help. Shoot us a message at loyalty@ujointbar.com.()

DRINKS WELL WITH OTHERS.

REWARDS EVEN BETTER.

Every dollar you spend at UJ earns you points toward free food, drinks, exclusive merch, and member-only perks.

Plus, get $5 off your next visit just for signing up.

EARN REWARDS

BIRTHDAY BURGER

SURPRISE DROPS

DRINKS WELL WITH OTHERS. REWARDS EVEN BETTER.